Privacy Policy.
Your Trust is Our Priority: How We Handle Data
People Say is a UK-based agency committed to protecting the privacy of our clients and the creators we work with. This policy outlines our commitment to data protection, aligning with the UK General Data Protection Regulation (GDPR) standards.
1. Data We Collect
We collect the necessary information required to deliver our service effectively and securely.
Client Data (E-commerce Brands): Company name, key contact names, email addresses, phone numbers, and billing information (for invoicing).
Creator Data (Our Talent Pool): Personal names, contact details, social media handles, demographic information (for brief matching), and banking/payment details (for contract and payment purposes).
2. How We Use Your Data
Your data is strictly used for the execution of our UGC services:
Service Delivery: Client contact information is used for project updates, brief approvals, and final asset delivery.
Creator Management: Creator data is essential for brief matching, quality control, payment processing, and contractual obligations.
Financial Transactions: All payment and billing data is used solely for processing invoices and remitting payments to creators.
3. Data Protection & GDPR Compliance
Commitment: People Say is committed to maintaining high standards of data security and confidentiality for all data, regardless of the client's or creator's geographical location.
Data Security: We employ robust physical, electronic, and managerial procedures to safeguard and secure the information we collect.
4. Data Sharing
No Selling: We do not sell client or creator personal data to third parties under any circumstances.
Necessary Sharing: Data is only shared as necessary for service delivery, which includes:
- Payment processors (for invoicing and creator payments).
- Our project management software (for efficient collaboration).
5. Your Rights
Clients and creators have the right to request access to the personal data we hold about them, request corrections, or request deletion of data, subject to legal and contractual requirements.
To talk to us about how we use your data, get in touch:
Email: support@peoplesay.co.uk
Phone: 01603 336781
